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Email and customers · Lesson 5.3

12 Email Automation Sequence Examples to Adapt Today

Rafay Korai · 5 min read · 2026-11-04

Starting an email automation sequence is easier with something to copy. Here are twelve example sequences for different kinds of small business. They are illustrative. The businesses are invented and I am not reporting results from any of them. Each shows a trigger, the order of emails and a note on why the order makes sense. Take the one closest to yours and change the details.

Lesson 5.3 walks you through building your own: An email journey that keeps paying.

Every example below is the same shape: a trigger, a useful start, some proof, one clear offer and one follow up.

How to read these examples

Each one lists a trigger (what starts it) and five emails. The common order is hello, help, proof, offer, nudge. Mailchimp's guidance on journeys says early messages should be useful and avoid a hard sell, and that journeys can start from different triggers. The examples follow that idea.

For any of them, the same basics apply. The FTC's CAN-SPAM guide says commercial emails need your valid postal address, a clear opt out and honest subject lines, and that opt outs must be honoured within 10 business days.

The examples

1. Local bakery: first bread box

Trigger: Joins the list for a storage guide. Emails: Hello and guide, how to keep bread fresh, how the bread is made, the bread box offer, a reminder with the delivery area. Why it works: The tip matches why they joined, and the offer arrives after a trust building process email.

2. Freelance bookkeeper: free call

Trigger: Downloads a receipts checklist. Emails: Hello, the one folder habit, how a monthly close works, the free call offer, a short reply invite. Why it works: The habit is useful even if they never hire anyone, which makes the offer feel fair.

3. Personal trainer: starter sessions

Trigger: Joins for a beginner plan. Emails: Hello with the plan, a technique tip, how a first session runs, the starter offer, a question about goals. Why it works: "How a first session runs" removes the fear of the unknown. Avoid health promises or outcome claims.

4. Etsy style maker: first order

Trigger: Joins from a shop pop up. Emails: Hello and the story, care guide, behind the scenes of making, a first order offer if you can afford one, a last reminder. Why it works: Making is the proof. Photos of your real process need no invented praise.

5. Web designer: discovery call

Trigger: Downloads a website checklist. Emails: Hello, one fix to do this week, a walk through of a past project (with the client's consent), the discovery call offer, a nudge. Why it works: The fix is something they can do alone, and the project walk through shows how you think.

6. Course creator: waitlist to launch

Trigger: Joins the waitlist. Emails: Hello and what to expect, a lesson sample, a student question answered, the launch details, a final reminder before the doors close. Why it works: The sample proves the teaching style. Only use real student questions.

7. Cleaning service: quote request

Trigger: Requests a quote. Emails: Hello and what happens next, a short checklist of what is included, how the team works, a booking link, a nudge. Why it works: A quote request is a warm lead, so the emails answer logistics. Lesson 5.4 covers fast replies to new leads: Reply to every new lead in five minutes.

8. Photographer: booking enquiry

Trigger: Fills in an enquiry form. Emails: Hello with next steps, how to prepare for a shoot, a gallery from a real shoot with permission, available dates and booking, a nudge. Why it works: Preparing for the shoot is practical and the gallery is real proof.

9. Coach: strategy session

Trigger: Joins for a worksheet. Emails: Hello and worksheet, how to use it, a client story with permission, session offer, a nudge that answers "is this for me?". Why it works: The "is this for me" nudge handles the biggest doubt.

10. Software side project: trial to paid

Trigger: Starts a free trial. Emails: Welcome and first step, a tip for the second feature, how another user set it up (real, with permission), a plan options email, a check in before the trial ends. Why it works: The sequence follows the trial rather than the calendar. Do not state trial lengths you have not set yourself.

11. Restaurant: reservation list

Trigger: Joins at the table or via a QR code. Emails: Hello and what to expect, a story about the kitchen, a seasonal dish, an invitation to book a quiet night, a reminder. Why it works: The tone is warm and local, and the offer is a booking, not a discount.

12. After purchase: review request

Trigger: Completes a first purchase. Emails: Thank you, how to get the most from it, a check in, a polite request for a review, a final thank you. Why it works: Mailchimp's journey guidance mentions thank you automations and feedback requests right after a purchase. Lesson 5.5 covers reviews in depth (Get five star reviews without chasing), but this simple version works alone. Check the review rules of any platform before you ask.

Picking the right one

If you...Start with example
Have a freebie and a service2, 5 or 9
Sell products1, 4 or 11
Take quote or booking requests7 or 8
Run a launch or waitlist6
Offer a free trial10
Want more reviews12

Adapting an example in four moves

  1. Swap the triggerMatch it to how people really join your list.
  2. Replace the proofUse only evidence you have. If you have none, show your process.
  3. Rewrite the offerOne clear next step, with who it suits and who it does not.
  4. Fix the footerPostal address, unsubscribe link, honest subject lines.

Then fill the structure into the free template and brief your AI tool with it.

Questions people ask

Are these real campaigns?

No. They are invented illustrations of structure, not reports of real results.

Can I copy the emails word for word?

Copy the structure, not the words. Your readers hear your voice, and that is the point.

Which example is easiest to start with?

The one where you already know the trigger. Most people begin with a freebie sign up.

Where to go next

Lesson 5.3, An email journey that keeps paying, helps you pick one of these shapes, write all five emails in your voice and set the timing. For the thinking behind them, see the five stage frame.